Support

Submit an RMA for Service or Repair

The procedure for returning a product for service or repair is as follows:

• Please click on the RMA button below to fill out an RMA Repair Form:
• You will be required to supply full details of the problem together with the system type and serial number(s) of the equipment to be returned/repaired.
• Please return the equipment with the completed RMA Repair Form to:

  Fluid Conservation Systems
  Attn: Service Department
  1960 Old Gatesburg Road Ste 150
  State College, PA 16803

RMA Repair Form

• After we receive your service request form, we will thoroughly examine the equipment and provide you with a complete service quotation for the necessary work. Once you sign and return the quote along with a PO # or invoicing instructions, we will proceed with the repair. However, please note that we require an RMA Repair Form for any equipment being returned to our office, we will not be able to begin a quote without the RMA. Our goal is to provide efficient and effective service while ensuring a smooth process for our customers.
• When the approved repairs are complete, shipping information will be sent via email to return your items to you. Our goal is always to repair and return your items in a timely manner, occasionally delays may occur due to the weather.
• We will furnish a shipping label for all RMAs. If you opt to use a different label other than the one provided by us within 24 hours of your RMA submission, we will not be held responsible if the order does not reach its destination.

• If repair is declined after evaluation, a minimum service fee of $750 will apply to the Tri-Corr. 

If you need immediate assistance during the repair process, please contact Kim Waltermire at (814) 810-1565.